Overview
Productivity and collaboration services bring together the meeting, co-working, survey and project management tools used by academic and administrative staff in their daily work under a single institutional identity (SSO). The service portfolio includes Microsoft 365 Teams, Google Meet, Zoom Enterprise, shared Drive / SharePoint areas, Google Forms / MS Forms survey tools, and Microsoft Planner / Trello project boards. All tools have passed institutional security review and are deployed in a KVKK-compliant configuration.
- Single SSOSign in to all tools with your institutional account
- Hybrid meetingIn-person + remote participation support
- Institutional securityKVKK and ISO 27001 compliant
- Multi-platformMobile, desktop and web
Our Services
Microsoft Teams
Chat, audio/video meetings, channel collaboration and file sharing.
Google Meet
Instant and calendar-scheduled video meetings via Workspace account.
Zoom Enterprise
Meetings with 300+ participants and webinars for licensed users.
Shared Drive / SharePoint
Unit and project-based shared file areas with version history.
Survey Tools (Forms)
Surveys, quizzes and feedback forms with Google Forms and Microsoft Forms.
Project Management (Planner)
Task boards, assignments, deadlines and progress tracking.
Calendar Sharing
Outlook / Google Calendar shared calendars and availability visibility.
Messaging / Chat
Quick one-to-one and group messaging; notification and status management.
Service Level
| Scope | Target |
|---|---|
| Teams / Meet Account Activation | Instant (automatic with SSO) |
| Zoom Enterprise Licence Allocation | 2 business days |
| Shared Drive / SharePoint Area | 1 business day |
| Quota Increase (upon request) | 2 business days |
| System Uptime | 99.9% (Microsoft / Google SLA) |
| Support Response Time | P2: 4 hours · P3: 1 business day |
Who Can Access
- Academic staff — Teams + Meet full access
- Administrative staff — Teams + Meet full access
- Undergraduate / graduate students — Teams (limited), Meet classroom-based
- Zoom Enterprise — licensed users upon request + approval
- Guest participants — via Zoom guest / Teams guest link
- Event organiser — webinar licence allocation
How to Apply
Log In with Your Account
Sign in to mail.hku.edu.tr with your institutional email account. Thanks to SSO, Teams, Meet, Drive and SharePoint are activated automatically. See BIM.PR.16 for details.
Client Installation
Install the Teams and Google Meet applications on your desktop/mobile device. Approve microphone, camera and speaker permissions. Browser-based use is also supported.
First Meeting Test
Conduct a short test meeting with a colleague from your unit; try screen sharing, recording and chat features. If you experience any issues, open a ticket at desk.hku.edu.tr.
Frequently Asked Questions
Teams is a comprehensive platform designed for chat, channels, file sharing and sustained team collaboration. Google Meet is a lighter tool focused on quick video meetings and deeply integrated with the calendar. Academic staff may use either; Teams is recommended for team collaboration, Meet for short meetings.
No. Most meeting needs can be met with Teams or Meet. Zoom Enterprise is allocated on request for large events with 300+ participants, webinars, or meetings with stakeholders accustomed to that platform. Apply at desk.hku.edu.tr; approval time is 2 business days.
The default shared area quota for a unit is 100 GB; 50 GB is allocated for temporary project-based areas. If insufficient, a justified quota increase request can be submitted via DESK; the request is evaluated within 2 business days.
The meeting organiser sends the shared invitation link by email. A guest can join using a web browser or guest account for Teams, or a Google account or browser for Meet. If the Lobby feature is enabled, the guest is admitted after organiser approval.
Meeting recording is only permitted with the explicit consent of all participants; when recording begins, the platform displays an automatic notification. Recordings are destroyed at the end of the retention period and shared with third parties only for authorised purposes. See KYS.POL.04 and the KVKK Clarification Notice.
Related Procedures and Instructions
- BIM.PR.16 — User Account and SSO Management
- BIM.PR.17 — Meeting and Collaboration Tools
- BIM.PR.18 — Shared Workspace (Drive/SharePoint) Management
- KYS.POL.04 — Internet Use Policy
- KVKK Clarification Notice — Meeting Recording
All QMS documents are published at kalite.hku.edu.tr.